Effective Date: October 5th 2022
Last Updated: [last_updated]
Thank you for visiting HAVOK Consulting (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://havokconsulting.com/ (the “Site”).
1. Information We Collect
We may collect the following types of information when you interact with our Site:
1.1 Personal Information
We collect personal information that you provide to us voluntarily, including but not limited to:
- Name
- Email address
- Phone number
- Billing and payment details (if applicable)
- Any other information you provide through contact forms or service inquiries
1.2 Non-Personal Information
We may collect non-personal information automatically, such as:
- IP address
- Browser type and version
- Pages visited and time spent on the Site
- Referring website URLs
- Device type and operating system
- Cookies and tracking technologies (see Section 5 for more details)
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our website and services
- To respond to your inquiries and provide customer support
- To improve our website’s functionality and user experience
- To send newsletters, promotions, or marketing communications (with your consent)
- To comply with legal obligations and enforce our terms
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who assist in website operation, analytics, and customer service.
- Legal Compliance: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, sale, or transfer of assets.
4. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These may include:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Help us understand user behavior to improve our services.
- Marketing Cookies: Used for advertising and promotional purposes.
You can control or disable cookies through your browser settings.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
7. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, updating, or deleting your personal data
- Opting out of marketing communications
- Requesting a copy of your data
- Exercising rights under GDPR, CCPA, or other applicable regulations
To exercise these rights, please contact us at support@havokconsulting.com.
8. Messaging Privacy Policy
This Messaging Program Privacy Policy explains how HAVOK Consulting LLC (“HAVOK”) collects and uses information about you in relation to its text message marketing program (the “Messaging Service”). We use Attentive to provide the Messaging Service to you. For the purposes of the Messaging Service, Attentive acts as our service provider and data processor of your information.
8a. Collection of Information
We collect various information on our behalf from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and email address you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.
We may also collect information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).
If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.
8b. Use of Information
We use your information to deliver, analyze, maintain, and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.
8c. Sharing of Information
We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:
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- Service Providers: We may share your information with third parties to help us provide the Messaging Service to you.
- Legal Requirement and Protection of Attentive and Others: We may disclose your information as we believe such disclosure is necessary or appropriate to: (i) comply with applicable law and legal processes; (ii) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (iii) enforce a contract with us; (iv) protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and (v) allow us to pursue available remedies or limit the damages that we may sustain.
From time to time, we may share aggregate or de-identified information about use of the Messaging Service and such aggregated or de-identified information may be shared with any third party, including advertisers, promotional partners, and sponsors.
8d. Protection of Information
We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.
8e. Retention of Information
We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.
8f. Choices and Controls
Consent to receive automated marketing text messages is not a condition of any purchase. You can opt out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP. For additional opt-out information, please review our Terms.
8g. Customer Care
If you are experiencing any problems with the Messaging Service, please visit https://havokconsulting.com/contact-us/and submit the form with details about your problem or your request for support, or email support@havokconsulting.com.
9. Security Measures
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the “Last Updated” date revised.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
HAVOK Consulting LLC
1032 E BRANDON BLVD #7286 BRANDON, FL 33511
Email: support@havokconsulting.com
By using our Site, you consent to the terms outlined in this Privacy Policy.